/25 Welcome to your Management Skills Advanced Course Exam Read the full study material ... Click here Start the exam ⇓ 1 / 25 Pursuing goals with energy and persistence involved under which of the following IE skills? Motivation Self-regulation Self-awareness Empathy 2 / 25 Which is the first stage of the team development process? Forming Norming Performing Storming 3 / 25 Which statement is true for the Autocratic Leadership style? This style of leadership makes employees responsible for most of the decisions that are made The autocratic style of leadership limits employee freedom of expression and participation in the decision-making process One of the down-sides of this leadership style is that it may lead to endless meetings This style of leadership is centered on employee participation and involves decision making by consensus 4 / 25 What is the last stage in effective Crisis Management? Preparing to Manage the Crisis Resolving the Crises Containing the Crisis Learning from the Crisis 5 / 25 One of the most popular models for understanding organizational change was developed by Kurt Lewin, Based on that "mold the water into the shape you want", involves any of the following steps? Unfreeze Refreeze Anchoring Change 6 / 25 Which statement is not true for Transformational Leadership? Transformational leaders seek out different perspectives when trying to solve a problem Transformational leadership is characterized by centralized control over employees Transformational leaders will bring others into the decision-making process Transformational leaders look beyond themselves in order to work for the greater good of everyone 7 / 25 Which of the following types of planning involves the creation of specific methods, standards, and procedures for different functional areas of an organization? Strategic planning Operational planning Contingency planning Tactical planning 8 / 25 As per Kotter: 8-Step Change Model, which of the following is the third step? Build on the Change Form a Powerful Coalition Communicate the Vision Create a Vision for Change 9 / 25 Which of the following factors are emotional intelligence skills? Self-awareness Self-regulation All three listed answers are correct Empathy 10 / 25 The ability to understand the social makeup of other people. It is a definition of any of the following EI skills: Empathy Social Skills Self-awareness Motivation 11 / 25 Which is the fourth stage of the team development process? Norming Storming Performing Forming 12 / 25 What is the correct order for the project management process? Initiation – Execution – Planning – Closure Planning – Initiation – Execution – Closure Initiation – Planning – Execution – Closure Planning – Execution – Closure – Initiation 13 / 25 Behaving ethically is quite the same thing as behaving lawfully. True False 14 / 25 The ability to change your mood. It is a definition of any of the following EI skills: Motivation Self-regulation Self-awareness Social Skills 15 / 25 What is not a good time management strategy? Schedule Your Time Appropriately Use Multitasking Set Priorities Get time for yourself 16 / 25 The concept of sustainability has been narrowed to include only environmental considerations. True False 17 / 25 The second phase of Team Development "Storming" involves which of the following: Defining team roles, rights, and responsibilities Evaluate and report on the progress that has been made Coordinating efforts and solving problems Assembling the team and defining the goals 18 / 25 What are the four primary functions of managers? Changing, Ordering, Regulating, and Improving Planning, Organizing, Leading, and Controlling Analyzing, Preparing, Negotiating, and Scheduling Improvising, Maintaining, Upgrading, and Reforming 19 / 25 What is not good advice to understand and overcome resistance against change management? Demonstrate the benefits in adapting the change Discuss the change in broad-based meetings to put everyone on the same page Ask the resisters to explain why they are resistant Remove resistant employees immediately from the organization 20 / 25 Which of the following statements best describes the function of Organizing? Using information from the process to set future performance standards The goal is to guide and motivate employees in order to accomplish organizational objectives Process of determining a course of action for future conditions and events with the goal of achieving the company’s objectives Dividing and classify work by determining which specific tasks need to be carried out in order to accomplish a set of objectives 21 / 25 The purpose of a business, typically, is to improve an organization through the implementation of the project change. True False 22 / 25 Which statement is true for projects? Projects are unique in nature All three mentioned statements are true Projects have a defined timescale Projects have limited resources 23 / 25 What is the third step in Lewin’s Three Phases Change Model? Refreezing Unfreezing Anchoring Changing 24 / 25 The proficiency in managing and sustaining relationships and building networks. It is a definition of any of the following EI skills: Self-awareness Empathy Motivation Social Skills 25 / 25 The "DECIDE" model is the acronym of 6 particular activities needed in the decision-making process, what is the "C" Meaning: Control all activities Consider most important alternatives Customize all the activities Consider all the alternatives 0% Restart quiz
